TERMS OF USE

1. WHO PROVIDES THE SERVICE

The SendContainer service (the website sendcontainer.com and the application app.sendcontainer.com) is provided by the owner identified in the Legal notice. These Terms of use govern the use of the service. By creating an account or using the service, you accept them.

2. WHAT THE SERVICE IS

SendContainer is a support tool for pre-booking load validation: it checks a load against the rules of its transport using the data you enter and returns a verdict with the reason for each warning and what to fix (the detail, in Pro). The website describes three options: the Free plan, the Pro plan and the validation API, included in Pro.

3. ACCOUNTS

Some features require an account. You agree to provide accurate information and keep it up to date, to keep your credentials confidential and not to share your account with other people. Each account has a single active session at a time. The service is intended for professional use.

4. PLANS

The plans and prices on the Pricing page are for information only. Today the service is free of charge and there is no online payment or contracting. We may change the features or limits of the plans; if a change affects you significantly, we will let you know in advance.

5. ACCEPTABLE USE

You may not use the service:

For unlawful purposes or purposes contrary to these Terms.

To get around the limits of your plan or the security measures of the service.

To extract data automatically (scraping), or to reverse engineer, decompile or copy the software.

To make abusive use of the API, for example with a volume of requests that affects the operation of the service.

To upload data or documents you have no right to use.

6. YOUR DATA

The load data and documents you enter remain yours. We only process them to provide the service, as explained in the Privacy policy. If you share a plan with a link (in Pro), anyone who has that link will be able to see it.

7. NATURE OF THE RESULT

SendContainer is a support tool. The result depends on the data you enter and on its accuracy. It does not replace the official VGM obtained by one of the methods set by SOLAS, the checks of the shipping line, carrier or terminal, or the advice of a qualified professional. The user is responsible for ensuring that each shipment meets the rules that apply to it.

8. AVAILABILITY

We work to keep the service available and working properly, but we cannot assure that it will be available at all times or free of errors. There may be interruptions for maintenance, updates or causes beyond our control.

9. INTELLECTUAL PROPERTY

The software, the SendContainer brand and the content of the website and the application belong to their owner or to whoever has authorised the owner to use them. While you have an account and comply with these Terms, you may use the service on a non-exclusive and non-transferable basis. Reverse engineering, decompilation and any attempt to obtain the source code are prohibited.

10. LIABILITY

To the extent permitted by law, we are not liable for indirect damages or loss of profit, or for the consequences of decisions taken on the basis of inaccurate or incomplete data, except in cases of wilful misconduct or gross negligence.

11. CLOSING AN ACCOUNT AND SUSPENSION

You can close your account whenever you want. When you close your account, we delete your account and your data in accordance with the Privacy policy. We may suspend or close an account that breaches these Terms, in particular the acceptable use rules; unless it is urgent or the law prevents it, we will tell you beforehand.

12. CHANGES TO THESE TERMS

We may update these Terms. If the changes are significant, we will let you know in advance, by email or in the application, before they take effect.

13. GOVERNING LAW

These Terms are governed by Spanish law.

14. CONTACT

For any question about these Terms, write to us at hello@sendcontainer.com.