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Security

Security, without the small print.

SendContainer secures your load data like this: it does not store the documents you upload, it keeps each company’s data separate, it lets you secure access with two-step verification and it encrypts information in transit and at rest. Here is what we store, what we don’t and how we do it.

Your loads say a lot about your business. Here is how we protect them.

How we protect your data

Six safeguards, from the files you upload to the API.

  • Your documents are not stored

    The packing lists you upload are read for validation and then discarded. We only store the loads you choose to save in your history.

  • Data separated by company

    Only your organisation sees your loads, except for the plans you share by link.

  • Protected access

    Optional two-step verification with an authenticator app.

  • Abuse prevention

    Automatic protection against bots and mass access.

  • Protected website and app

    HTTPS enforced and protection against common web attacks.

  • Company-owned API keys

    Keys per company, with permissions, revocable instantly.

What we store and what we don’t

We store what you need to use the app, and nothing more.

We storeWe don’t store
Your account: email, company and sector.The files you upload.
The loads you save.Your password, if you use one: it is never stored in plain text.
The results of API validations, for a limited time.Your full API keys: only you see them when you create them.
Your brand logo and colour.

Infrastructure

The website, the app and the data are hosted with leading cloud providers. Everything travels encrypted and is stored encrypted. If you need the list of subprocessors, ask us.

Privacy and GDPR

We process your data in accordance with the GDPR and the LOPDGDD. You can exercise your rights as explained in the privacy policy. If your company needs a data processing agreement, write to us.

Found a security issue?

Write to us at hello@sendcontainer.com. We will reply as soon as possible.

Last reviewed:

Security questions

Do you store my packing lists?

No. They are read for validation and then discarded. Only the loads you choose to save in your history are stored.

Who can see my loads?

Only the people in your organisation, except for the plans you share by link: anyone with that link can see that plan. Data is separated by company.

Can I turn on two-step verification?

Yes, it is optional and works with an authenticator app.

Can I revoke an API key?

Yes, at any time, and the API stops accepting it immediately.

Do you sign a data processing agreement?

Yes. If your company needs one, write to us and we will prepare it. Contact

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